Susan Berghoff

About Your Travel Advisor

For 28 years, Susan has been helping clients create lasting vacation memories. She will stop at nothing to help her clients get the best vacation at the best rate. Susan's clients have what they need before, during, after travel. Susan will leave no stone unturned in helping them have the trip of their lifetime! Her customers value the high level of expertise, knowledge, and individual customer service she provides. To her credit, Susan has a large following of loyal repeat customers as well as many referrals. Susan has frequented plenty of warm-weather destinations throughout Mexico and the Caribbean with Mexico being her favorite vacation spot! She is extremely familiar with the all-inclusive resorts in the sunny Riviera Maya/Cancun area. She has quit counting the number of times she's been and can recommend the best resort that fits your needs/wants. She is also known to many as the corporate, business and group travel guru. Finding the best tricky flight option is easy to her!

Here are some travel tips she gives her travelers:
1. Don't forget your passport or ID - and make sure your passport isn't expired!
2. Arrive at the airport on time and with plenty of time to spare - never know how long the security line is.
3. Write down the space # of where your car is parked in long-term parking - easy to forget!
4. Your room may not be ready once you arrive at your destination so pack your necessities in your carry-on.

Fun Facts about Susan: her favorite cruise line is Norwegian; favorite resort spot is Negril, Jamacia; Best donut she ever had was at the Luxury Bahia Principe Ambar; Favorite beach is Riviera Maya; and she can find guacamole anywhere she goes! Susan's bucketlist includes - London, Paris, Hawaii, and Savannah.

"I like to help people plan their trip and give advice on the areas. I also enjoy the people I work with so that's a plus!" says Susan. She has a degree in Travel and Tourism from Massasoit Community in Brockton, MA. I have worked at 1st Class Travel since 1996 helping clients with all their travel needs.

Destination Expertise

Mexico, Dominican Republic, Jamaica, Cruise, East Coast, Boston

Lifestyle/Style

Honeymoons

Travel Types

Cruise, Hotel/Resort, Package, Tour

Certifications

Marriott Hotels Sales Specialist
Ski Specialist
Certified Sandals/Beaches Specialist
Puerto Vallarta Specialist
Gourmet Inclusive by Karisma Specialist
Viking River Cruises Specialist
Jamacia Specialist

Personal Travel

Boston, Vegas, Ireland, Jamaica, Cancun, Riviera Maya, Puerto Vallarta, Italy, Maine, Germany, Greece, St. Lucia, New York City, Niagara Falls

What Clients Are Saying

Real experiences from real travelers

Taking care of our needs!

""'Personally love to thank Susan for being there every step of the way! Had trouble with early flight confirmation but Susan stepped up on both ends of trip. Really appreciated heads up on credit card travel notification--no problems at all. Business aptly named "FIRST CLASS'" -Doc & Terry. "Susan is very knowledgeable about the travel industry & takes care of our needs down to the finest detail.-Angie M. "Working with Susan is so enjoyable. She understands exactly what our wants are and always makes the vacation planning a breeze. She handles all the details which makes the vacation always worry free"

— Ken & Mary H.

England, Wales, Scotland OH MY!

"I love working with the staff at 1st Class Travel. They are so knowledgeable and ready to help in anyway"

— Earleen S.

East Coast Cruise

"Susan Berghoff is very accommodating. We made several changes along the way and she took care of all the arrangements for us. Thanks, Susan"

— Jan H.

Secrets Maroma was Beautiful!

"We contacted Susan based on a co-workers referral. We explained we wanted something all inclusive and restful. Susan got back to us with in a day with a wonderful recommendation to Secrets Maroma. She was spot on we love it our best vacation ever! She took care of every question, concern, and detail. We drove up the night prior, flew out for our first ever out of the country. She gave us all the tips to make it thru the airport to our transport to the resort. Two days prior to leaving we asked her to do an upgrade for us and she got us an awesome price! We talked to some of the others staying at the same resort and we feel that Susan got us an awesome price and service for the trip! We can't wait to go again will always use 1st Class for our travels!"

— Brenda W.

Cuba Cruise success!

"Susan treats us like family and we really enjoy our trips."

— Kathy S.

Alaska & Yukon tour

"No problem at all working with them via telephone & email; we live near Nashville, about 4 hours away, so could not visit them at their office. Always got a quick, same day response."

— Tom K.

Jamaica Honeymoon Excellent!

"We loved booking our honeymoon through 1st class travel! Our trip was everything we imagined and more! We can't wait to book more trips using 1st class travel!"

— Alexis S.

Bahamas Cruise

"Susan at 1st Class Travel is great to work with. She stays on top of the arrangements and paperwork. Best travel agent I've worked with."

— Georgena D.

Ireland tour

"1st Class Travel was always great to work with. Staff provided a wealth of info & tips, including sharing additional side trips they discovered that were not associated with Collette offerings. When I asked about a Sunday Mass opportunity, they provided an answer and were always good about answering emails in a timely manner. Thank you! It was a great trip!"

— Karla E.

Germany Trip!

"We have been using 1st Class Travel for many years now, and won’t go anywhere else! They are SUPER! They make everything so easy and worry free!"

— Susan A.